Service & repairs
Isomac servicing from our Brisbane workshop — the models we still take and the parts range behind them.
We still repair Isomac machines at our Woolloongabba workshop. We no longer sell the brand, which is exactly why the page exists — Isomac owners are routinely told their machine is unserviceable, and for these machines that is rarely true.
The scope is every single-group domestic and semi-professional Isomac, plus all Isomac grinders.
These are Italian machines from a generation built around brass boilers, standard groups and mechanical rather than electronic complexity. That is the whole reason they are still repairable: there is very little on them that cannot be taken apart and put back.
Isomac is a legacy brand for us, and the parts side is the strongest thing this page can honestly claim. We carry a parts range for these machines — elements, gaskets and pressure gauges across the Tea and Tea Due families in particular — and it exists because the machines keep coming in.
Anything that has to be ordered rather than pulled, we will say so before the work starts, and we quote before proceeding on anything beyond a routine service.
Usually, and we will tell you when it is not. A machine of this age is a brass-and-steel boiler with a pump, a group and a set of seals — none of which is beyond a workshop that has the parts. What ends a machine is usually a corroded boiler or a discontinued electronic part, not wear.
If yours is close to that line, our guide on whether to repair or replace a coffee machine sets out the framework we use, and we will give you the same answer on the phone that we would give a friend. Where a machine genuinely is finished, we would rather say so than take a booking fee.
Most Isomacs are heat-exchanger machines and sit on that routine tier; the Pro dual boiler with PID sits on the digital tier above it. A routine service covers the group seal, shower screen, tap O-rings and tap gaskets, and the machine runs under load on the bench before collection. Prices are on the price schedule.
Every price is published on the coffee machine repairs price schedule — routine service tiers, descales, the quotation charge and the hourly labour rate. Nothing is restated here, so there is only ever one version to keep current.
Bookings go through the online service portal, which asks for the machine, the symptom, a drop-off date and the repair limit you want us to work to. Machines booked through the portal are back with you in three to five business days, subject to parts and technician availability. Dropped off without a booking, allow up to ten.
Every repair carries a 90-day guarantee on the work performed and the parts we install — the terms are at servicing guarantees. For turnaround, drop-off hours, parking and ship-in packing, see the Brisbane espresso machine repair page, or the coffee machine servicing and repairs hub for the full list of brands we take.
Yes — the Tea, Tea Due, Zaffiro and the Pro, including the Pro dual boiler with PID, plus Isomac grinders. We no longer sell the brand, but these machines still come through the workshop regularly.
We carry a parts range for these machines — elements, gaskets and pressure gauges, particularly across the Tea and Tea Due families — and it exists because the machines keep coming in. Anything unusual is ordered rather than pulled, and we will tell you that before the work starts.
Usually. They are brass-boilered Italian machines with standard groups and very little electronic complexity, so there is not much on them that cannot be taken apart and put back. What ends one is generally a corroded boiler rather than wear. Our repair or replace guide explains how we make that call.
Yes. It sits on the digital tier rather than the standard heat-exchanger one, because a PID interface and a second boiler take more bench time.
Most Isomacs sit on the heat-exchanger routine tier, with the Pro dual boiler above it. Both are published, along with the quotation charge and hourly labour rate, on the coffee machine repairs price schedule.
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We sell and service these machines every day. Tell us how you drink and we'll point you at the right one — no hard sell.
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We would rather spend ten minutes helping you land on the right machine than process a return later. Call us, start a chat, email, or send this and we'll come back to you.