TroubleShooting

Practical guides from the Brisbane workshop — the same diagnostic checks our technicians run at the bench before opening a machine. Each guide covers the most common causes behind a specific fault, identifies which checks are DIY-safe, and sets the clear threshold for booking it in.

These guides cover prosumer espresso machines only: E61, heat exchanger, and dual boiler designs from Bezzera, Rocket, ECM, Lelit, Quick Mill, Profitec, Rancilio, and Vibiemme. They do not apply to Breville, Sage, DeLonghi, or pod machines.