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Coffee Machine Specialist

About Coffee Machine Specialist — Brisbane Coffee Machine Repairs

Coffee Machine Specialist based in Woolloongabba has become a specialist in coffee machine repairs, especially in the domestic market.  With over 10 years of experience servicing predominantly Bezzera and Rancilio Silvia coffee machines, we have expanded our servicing of other brands of coffee machines such as ECM, Rocket, Vibiemme and Expobar.

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Brisbane’s Prosumer Espresso Specialists Since 2013

Who We Are

Coffee Machine Specialist is a Brisbane specialist in prosumer espresso machines, grinders, and the servicing that keeps them running. We’ve been at it since 2013 — first as a workshop, then as a showroom and online store — from our base in Woolloongabba. We sell the machines we believe in, and we service most of what we sell, along with plenty we didn’t.

Espresso machines and grinders are all we do — we’re not a general appliance retailer — which is why people come to us for the machine that actually suits them rather than the one with the biggest margin.

The Person Behind It

The business was founded and is run by Chris Newsome. Chris has spent more than two decades in the coffee industry  selling, dismantling, rebuilding, and servicing prosumer espresso machines — which means the advice you get is grounded in what actually breaks, what lasts, and what is worth the money. When we compare two machines, it is from having had both on the bench, not from a spec sheet.

What We Do

  • Sell prosumer espresso machines and grinders — the Italian and European E61 line-up, single-dose and on-demand grinders, and the accessories that go with them.
  • Service and repair every major brand at our own Brisbane workshop — Bezzera, ECM, Rocket, Lelit, Profitec, Rancilio, Breville, DeLonghi and more — with fixed-price routine servicing so you know the cost up front.
  • Advise honestly — including telling you when a machine is worth repairing and when it is not.

The Brands We Carry

We import Bezzera into Australia ourselves, so for that brand we hold local stock and back it with an in-house warranty and parts supply. For the other brands we carry — ECM, Rocket, Lelit, Profitec, Rancilio and QuickMill — we are an authorised stockist and service agent, which means genuine machines, genuine parts, and support that does not disappear after the sale.

Servicing You Can Rely On

Servicing is the heart of the business. Our Woolloongabba workshop services and repairs domestic and prosumer espresso machines from most of the brands we sell — Bezzera, ECM, Rocket, Lelit, Profitec and Rancilio among them — whether you bought the machine from us or not. We don’t service consumer or pod machines. Routine services are fixed-price and include the wear parts that matter — group seal, shower screen, tap O-rings and gaskets — so a service is a service, not a surprise. If a machine needs more than a routine service, we quote before we do the work.

Come and See Us

Our Woolloongabba showroom is the place to see the machines side by side, compare the build in person, and talk it through with someone who services them for a living. It is a much better way to choose than reading spec sheets — you can feel the difference between a vibration and a rotary pump machine, compare grinder footprints, and get a straight answer to “which one is right for me?”

Visit: 3/199 Logan Road, Woolloongabba QLD 4102
Call: 1300 551 626
Email: [email protected]

OUR PURPOSE – BETTER COFFEE FOR ALL

  • Ethical
  • Upfront
  • Friendly
  • Passionate Customer Experience
  • Knowledgeable

OUR mission

Our mission is to enhance the daily coffee experience of our customers by providing high-end espresso machines that deliver exquisite tasting coffee. We are committed to excellence, ensuring that every cup brewed with our machines meets the highest standards of flavour and satisfaction.

OUR vision

Coffee Machine Specialist aspires to become Australia’s leading provider of home connoisseur coffee solutions, recognised for our exceptional quality and innovation in the industry. We envision a future where every coffee enthusiast can effortlessly enjoy barista-quality coffee at home.

At Coffee Machine Specialist, our love for coffee fuels our passion for helping you experience the perfect brew. With expert advice and top-tier equipment, we make every cup a masterpiece. Let us guide you on your journey to coffee bliss!

location

Parking entrance straight after RFM 4×4 Shop when heading towards the Gabba from Stones Corner or off Taylor Street ….. Plenty of Parking!  Courtesy trolley for transporting your machine for servicing available!

Loading zone straight out the front of our service centre for dropping off coffee machines for servicing

we aim to

  • Encourage others to act professionally.
  • Offer stability and opportunities for employees to advance.
  • Foster and value long-term employees.
  • Keep up to date with relevant industry information.
  • Commit to high expectations for tasks completed for Coffee Machine Specialist and their customers.
  • Work collaboratively to share information by fostering a learning and development culture.
  • Create a welcoming, culturally inclusive environment.
  • Always strive to be better.
  • Deal with any conflicts in a professional manner.

A CMS technician servicing an open espresso machine on the workshop bench

The workshop behind the showroom

We service what we sell.

Fixed-price domestic servicing, done to a strict process — group head, taps, steam and water arms, sensors, pressure back to factory spec. One of Australia's leading espresso repair centres, with a national network of agents behind it.

4.7★from 517 Google reviews
Fixedprice, no surprises
In-houseBrisbane workshop

Questions? Talk to a specialist.

We answer the phone, and we know these machines — because we service them.

Get in touch

Talk to a specialist

Ask us anything before you buy.

We would rather spend ten minutes helping you land on the right machine than process a return later. Call us, start a chat, email, or send this and we'll come back to you.

Phone 1300 551 626
Email [email protected]
Chat
SMS 0485 007 721
Showroom 199 Logan Rd, Woolloongabba QLD 4102
Hours Mon–Fri 8:30am–4:30pm
Sat 8:30am–12:30pm · Sun closed
Contact Coffee Machine Specialist