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Coffee Machine Specialist Reviews

Coffee Machine Specialist based in Woolloongabba has become a specialist in coffee machine repairs, especially in the domestic market.  With over 10 years of experience servicing predominantly Bezzera and Rancilio Silvia coffee machines, we have expanded our servicing of other brands of coffee machines such as ECM, Rocket, Vibiemme and Expobar.

4.7
Based on 517 Google Reviews
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Simon Bednarek

Good service, easy to book in, took awhile as a part was broken and supplier initially sent the wrong electronic board.

Gary Heritage

Every item I want to purchase was in stock. Staff were very friendly and my purchase was carried out very quickly. Recommend shopping at this business.

Brendan Lee

Bought a used machine here and couldn’t be happier. Pimped it out with some accessories. Very pleased.

Andrew Nguyen

Came in looking for for consumables and information about a home coffee machine. Was given a detailed run through of my options that suited my needs

Lyndon Stanley

I experienced excellent customer service and support from this company when refurbishing my 25 year old Bezzera BZ99S coffee machine.

Catherine Muldoon

Great service and experience 😍 …

Simon Bracic

Great people to deal with, always provide good service and advice for coffee machine lovers.

Mick Coleman

What exceptional service!!!! I contacted Coffee Machine Specialist for info & parts to adapt my current ‘tank’ machine to direct plumbed, Vicki was extremely helpful providing a competitive quote and listing all the required parts. In addition she provided drawings of the machine and advice for fitting, also provided a technicians details near me to carry out the conversion. This was next level service above and beyond - Thanks Vicki!!!

Vinod Nair

Great range of machines and their Coffee machine service experience is pretty good too. They set your expectations prior to the engagement, so one can predict the timing and outcomes

Jan Labuscagne

Good advice and service

Chris Field

Helpful and very supportive when looking at options to fix the coffee grinder.

Jason Hawkins

The team have brought our aging Bezzera machine back to life! It has never sounded so healthy and is back making awesome expressos.

AL Cam

Good service as described, good advice. Now have a nice new coffee machine !! Only place I go for coffee equipment.

Stef Dunn

These guys are the best. I had a problem with my Bezzera Aria and CMS did a great job sorting it and prioritising for me as I had to drive down the coast. Absolute legends.

Jim Brandi

Great service and great price. Very pleased with my new coffee machine, it works great! Happy to recommend Coffee Machine Specialist to anybody looking at buying a new machine.

Russell Powerlett

Fantastic coffee machine backed up with amazing after sales service. We would be more than happy to recommend this business to anyone that loves quality & great service.

Chris Coleman

Exceptional services - replaced elements that were under warranty and great service - machine now very quiet. Great service and also very good advice.

livekn hann

Top product, great taste, n flavor. Love it 😀 …

John Coffey

Very helpful , knowledgeable and friendly team

Adam

Excellent service when we took our Bezzera machine in. Everything was on time and there was clear communication about the work done. Staff are extremely knowledgeable and helpful.

Kathy Fahey

Haven’t used as yet - bought for spares. Good communication

Darryn Higgins

Helpful troubleshooting and super fast shipping as always.

John Fisher

The coffee machine was repaired and the service was excellent John Fisher thank you

pantsrally

Used these legends to service my trusty little Rancilio for many years and now the great service continues when it was time to upgrade. Awesome advice and communication made the selection and purchase very easy. Enjoying my new machine! Thanks guys.

Gemma Slykerman

Fast & fabulous service. We wouldn’t use anyone else!

Brad Gray

Great to deal with and help when asked

Johnny T

Very helpful and knowledgeable team! Thanks for the quality work and service on maintaining my machine and the knowledgeable support the Matt and his team provided!

Barb Ann

This is our second Bezzera coffee machine in 19 years. We moved away from Brisbane. I tried two local service centres who did not fix a problem. Coffee Machine Specialist quickly fixed the problem. I won't muck around next time and bring it back to the experts.

James Brown

Quick delivery and box arrived in perfect condition. As to the device itself, Porlex have done the impossible and improved on perfection with the v2. Not much needed to change but you can tell they listened to users.

Andrew Simpson

There is nothing better than good service from someone that listens to what your ask for. Then shows you a range of products that fills your needs. Shows you the difference, so you can make an informed decision. ps. coffee taste so good, NOW. Thank You.

Joanne Tarasuik

Good variety of the hot chocolate we like. Quick delivery.

Lee

Excellent service, fixed our machine as promised when other service centres couldn’t work it out, kept us updated the whole way through the process, strongly recommended for machine repairs or service, very professional.

Leo De Groot

Fantastic service. Pre booked an annual service for my coffee machine. Turnaround time was brilliant. Dropped off Monday, picked up Wednesday. Very happy. Thank you 🙂 …

Damon McCarthy

Service was completed and machine was ready for collection in two business days.

David Colahan

Great service. Book your machine in and save downtime!!!

michael lepre

The rubino machine is good sized unit which fits ok in our kitchen, good looking and easy to use

Travis Hyland

It's been a pleasure shopping through you

George L

Great service experience at CMS. My Bezzera is now operating more quietly, and they replaced minor parts to keep it running perfectly. Highly recommend!

Patrick Donaldson

Fast and easy and super helpful service. Bought and had serviced from CMS since covid made me buy it! Always found them awesome and they have even gone above and beyond for me a few times, which is nice these days. Two thumbs up from us.

Anthony Rizzo

Very knowledgeable team and helpful. Fantastic and always a pleasure to deal with.

Susan Perry

Had a leaking steam tap on my Bezzerra Domus Galatea. They were able to source the parts for me and post out same day. Fantastic service and advice sought and received. Much appreciated

Allen Rowand

The cup warmer cover looks great and stops the cups from rattling- should come stock with the machine!

K Matsuda

I bought a branded ceramic coffee mug, and its coating was slightly chipped a year later. I contacted the shop, and the staff went to great lengths to contact their supplier and find the exact colour I liked for a replacement. The whole process was impressive and much appreciated.

Angela Patch

Great service. Very happy.

Heather Anstey

Machine repaired earlier than quoted. Very happy with service and workmanship.

Robert Nguyen

Was a pleasant sales experience, coffee machine still good a few years on

Lucie Higgins

Always a pleasure when dealing with Coffee Machine Specialist. I live remotely and they always manage to help me through maintenance issues. Can't speak highly enough of their customer service.

Donna Robinson

Very good knowledge about coffee machines and appreciate the quality of work that Josh and his team put into servicing and fixing any issues with our machine. Highly recommend.

Laura Fazzari

Quick delivery, great product

Brett Jensen

Excellent. Friendly service for both the drop off and the pick up. Helpful advice and a thorough description of what was done and why.

Eric v

Recently had our coffee machine serviced. Emails received updating progress which were appreciated. Experienced usual excellent customer service when I collected it within 3 days of dropping it off.

Rosey McLean

Great quick service. The Seriously Rich Hot Chocolate is the best drinking chocolate I have ever tasted.You won’t be disappointed.Rosey

Hugh Patterson

Great service and knowledge

Peter Clarke

Hi, I have been dealing with Coffee Machine Specialists for some years, I have always found them very knowledgeable and helpful to see that you are going to be happy with your outcome. Love the shop it’s always great to have hands on with the machine and after sales. Now there are other Coffee Machines Shops if you are looking for a second opinion.

Andre

Friendly, very helpful service and my order was shipped same day. I'll definitely be ordering from them in future.

Robin Hahn

I'm happy to say this company caters to anyone who wants to up their coffee-making to the next level. They have a beautiful assortment of new machines, but also used machines in excellent condition at a very accessible price point. The image is my New-To-Me Bezzera Magica... lovely coffee machine! Very pleased with the quality and my purchase.

Mario Strydom

Great service with a huge range of equipment, friendly staff and excellent price.

Richard Savill

Excellent Product range and great delivery. easy Website to navigate and all the products I require to keep my Bezzera making perfect coffee

David Horne

Fantastic customer service, and the coffee parts are of great quality. I will be back again Thabk you

Barry Pastorella

Good service repairs and service 👍 …

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