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Our service pricing page outlines costs for maintenance, repairs, and health checkups, including pre-approved repair values and procedures for addressing additional issues.
At Coffee Machine Specialist, we follow a strict process for booking, servicing, and post-servicing of coffee machines, earning us a reputation as Brisbane’s leading provider for coffee machine repairs. Our qualified technicians treat every machine with the utmost care, ensuring all repairs meet factory standards. Unlike others, we conduct a separate post-repair bench test to confirm all issues are addressed and the machine is thoroughly cleaned.
Routine services include a health check, with repairs up to a pre-approved nominal value undertaken without additional contact. For repairs exceeding this amount, we seek your approval before proceeding. Service inquiries are addressed between 8am and 3pm, Monday to Friday, with responses to late inquiries handled the next business day.
Routine Service - Single Boiler Models (eg. Silvia, Lelit, Pippa)
$220Routine Service - HX / Dual Boiler Single Group - All Brands
$280Routine Service (Digital Machines) - HX / Dual Boiler Single Group - All Brands
$310Machines with a PID interface with various programmable features.
Routine Service - Manual Lever (eg. La Pavoni / Elektra)
$360Service Booking Fee - Non Refundable - Credit Against Service
$100Same-Day Service (Call to Pre Arrange)
$180Quotation Charge - PREPAID
$180Labour Charge/Hour (15 Minute Blocks)
$180
Rancilio Silvia Boiler / Element Combo Change
Includes labour, boiler with screw in element & gaskets
Rancilio Silvia Element Change
(Only in machines which have screw in element system already) Includes labour, element & gaskets
Rancilio Silvia Frame Change - Stainless Steel
$440Full machine descale - Single Boiler
$240Full machine descale - HX / Dual Boiler
$440Rental Coffee Machine per Day ( Call to Pre Arrange)
$30Rental Coffee Machine per Day ( Call to Pre Arrange)
$15NOTE:
PLEASE NOTE:
Within a Routine Service, there is a health checkup of your machine. If issues are found, we continue to undertake these repairs up to a pre-approved amount as signed for when the machine or grinder is booked in. (You can review the terms when booking in your repair or at the time of drop off). If you wish to amend the pre-approval, please ensure this is communicated at the time of booking or when dropping your equipment to us. If the total value of the service/repairs are to exceed the pre-approved amount, you will be contacted for approval prior to the work being carried out.
We ask for a pre-approval amount to ensure our technicians are able to keep your equipment moving through its repair stages and speeds up the servicing/repair process. At times it is not possible to complete the servicing/repair of your equipment without addressing faults as they are identified. Please be aware that if the pre-approval is limited to the cost of a Routine Service only, this will impact the overall service turn around time as your technician will continue repairing other customers’ machines as they await your response.
