Coffee Machine Specialist Testimonials


Coffee Machine Specialist Testimonials

We receive a wide variety of coffee machine repair testimonials from our valued customers and detailed below you will find a selection of them.  If you have had a recent coffee machine service or coffee machine repair at our service centre and would like to give us your testimonial, we would be very appreciative.

The service was excellent!!

The service was excellent!! I miss the machine when it is there for service but I know it will come back in great order. I appreciate the opportunity to discuss the performance of the machine both before and after the work is done- helping me to keep it in good ruining order to make great coffee!

And I need to get my grinder over for a service and cleanup too- I'll be in touch!

Bob Elliot
Bezzera Gea

I looked around on the web for reviews of espresso machine repairers and I'm glad I did

I looked around on the web for reviews of espresso machine repairers and I'm glad I did. I avoided one of Brisbane's best known machine doctors - which got really dreadful reviews - and I found the Coffee Machine Specialists instead. They were helpful and professional and they serviced my Rancilio Silvia quickly and at very reasonable cost. I got an email immediately after I dropped my machine into them confirming that my machine had been logged into their system, and another letting me know that the job was complete (job took about a week despite the April weekend holidays). The machine came back working smoothly and powerfully and they had made a great job of cleaning it outside as well. I am happy to recommend the Coffee Machine Specialists and I will definitely be using them again for my next service.

Jonathan

Continue to Travel ...

I continue to travel from Maleny to use your services exclusively because I wouldn't trust any other dealer with my equipment.
Keep up the good work, and don't leave town.

Trevor W
Expobar Leva

PROFESSIONAL & PROMPT

My ILLY domestic espresso machine is not one of the more common brands and was in need of a new temperature gauge as well as a service. Coffee Machine Specialist quickly sourced the gauge and carried out a full service, reporting along the way as to progress. The thorough and extended testing before hand over and a full performance report is a measure of their professionalism.

Gary Edgar
NA

UBER quick service with amazing results

Not only was my last service (on bz99s) incredibly speedy, but the machine feels and runs better then new!

Thank you Chris, Beck & Mark for always having an answer (and time!) for my sometimes odd questions about all things coffee (machines, grinder, etc)... Your knowledge and the level of service you provide is outstanding!
Keep up the awesome work!
Merry Xmas,
Lav

Some companies reply on feedback ...

Some companies rely on feedback so they can put the good ones up on their site,    even if I was to try I couldn’t fault your operation,  from the moment we walked in to enquire about a machine, to delivery, the fantastic machine itself and after sales help,  after the service of the machine and operation tips from Chris,   it makes our coffee even better,     well done and I will be recommending you to all who need a great coffee.

 

Robin Gray
Bezzera Domus Galatea

Huge Thanks for Amazing Service

Huge thanks for the amazing service you performed on my espresso machine. It has never run so well. It is delivering a better extraction than I ever imagined it was capable of. This is why I drive so far to use your services exclusively. You guys rock..!

Sincere thanks,

Trevor Wilson
Expobar Office Leva

Our coffee machine broke down the week before Christmas and New Year ...

Our coffee machine broke down the week before Christmas and New Year. Following approaches to other high performance coffee machine specialist the responses and capabilities were not satisfactory, therefore we went to Coffee Machine Specialists.

The initial approach to final delivery was excellent. The primary defect was correctly identified and a full service conducted. All objectives, scope of work, time frames and price were delivered as stated. All parts were in stock and the progress of the work was easy to actively monitor in real time.

We had our fully repaired and functioning machine prior to Christmas and within the timeline stated. From our experience I would recommend to buy, maintain or repair a coffee machine from these specialist providers.

Andy
ECM

Yes we did have our machine serviced ....

Yes we did have our coffee machine serviced a couple of weeks and I can’t fault the service at all. A couple of seals required replacing and one of the parts was replaced under warranty even though my warranty had expired a few days before. I had it to you by 10am and it was ready for pick up by 2.30pm which is exactly what you said when I called to book it in. Yes it cost a little more for the same day service but the convenience of not having to take more time off work was well worth it.

I bought my husband this machine for his birthday last year and to say he loves it would be an understatement!

Colleen M
Bezzera Mitica

Just Wanted to Let You Know ....

Just wanted to let you know the Rancillo grinder is working perfectly now.
Thanks a million for checking it over and getting it back to us so quickly.
Always love to deal with The Coffee Machine Specialists … service to our Bezzera coffee machine has always been awesome.
Thanks again.

Katie J
Bezzera BZ99 & Rancilio Rocky
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coffee machine repairs brisbane guarantee

 

Guaranteed Repaired Within 10 Days or Loaner Machine

We guarantee to repair any all the domestic models of the following brands Rancilio – Wega – Bezzera – Vibiemme – Isomac – Expobar – Elektra – Rocket within 10 days – no excuses.

If we are unable to complete the repair of your coffee machine within this timeframe, we will provide you with a loaner machine until your machine is repaired.

Repair Guaranteed for 90 Days

We guarantee all our repairs for a period of 90 days from the date of invoice.  This does not extend to other issues that may arise due to a different part of the machine subsequently failing.  Any repair guarantee issues will require the machine to be returned to our service centre.

 

Coffee Machine Repairs Brisbane by the Coffee Machine Specialists is a guarantee to satisfaction and enjoyment of your machines for years to come!