Coffee Machine Specialist Testimonials
We receive a wide variety of coffee machine repair testimonials from our valued customers and detailed below you will find a selection of them. If you have had a recent coffee machine service or coffee machine repair at our service centre and would like to give us your testimonial, we would be very appreciative.
Thanks.. Outstanding service.the place to go to
Thanks.. Outstanding service.the place to go to
I looked around on the web for reviews of espresso machine repairers and I'm glad I did
I looked around on the web for reviews of espresso machine repairers and I'm glad I did. I avoided one of Brisbane's best known machine doctors - which got really dreadful reviews - and I found the Coffee Machine Specialists instead. They were helpful and professional and they serviced my Rancilio Silvia quickly and at very reasonable cost. I got an email immediately after I dropped my machine into them confirming that my machine had been logged into their system, and another letting me know that the job was complete (job took about a week despite the April weekend holidays). The machine came back working smoothly and powerfully and they had made a great job of cleaning it outside as well. I am happy to recommend the Coffee Machine Specialists and I will definitely be using them again for my next service.
Huge Thanks for Amazing Service
Huge thanks for the amazing service you performed on my espresso machine. It has never run so well. It is delivering a better extraction than I ever imagined it was capable of. This is why I drive so far to use your services exclusively. You guys rock..!
Expobar Office Leva
The coffee machine is fantastic
My ECM has never performed better even straight out of the box when new. It is quieter and is making great coffee now.
The service was first class with timely reminders of their processes.
I highly recommend Coffee Machine Specialists for your servicing and repairs. The price was a lot less than I expected and they surpassed my previous experience with another service company by miles.
Yes we did have our machine serviced ....
Yes we did have our coffee machine serviced a couple of weeks and I can’t fault the service at all. A couple of seals required replacing and one of the parts was replaced under warranty even though my warranty had expired a few days before. I had it to you by 10am and it was ready for pick up by 2.30pm which is exactly what you said when I called to book it in. Yes it cost a little more for the same day service but the convenience of not having to take more time off work was well worth it.
I bought my husband this machine for his birthday last year and to say he loves it would be an understatement!
So Happy With Work Done ...
We are so happy with the work done on our coffee machine. We were worried that it was going to cost a bomb, but we were very happy with the final cost. The machine works like brand new, actually better than brand new. We were very impressed with the service you provided from the moment we dropped of the machine, from the updates, until when you placed it back in our car. Thank you so much…!
Continue to Travel ...
I continue to travel from Maleny to use your services exclusively because I wouldn't trust any other dealer with my equipment.
Keep up the good work, and don't leave town.
Truly wonderful service
My machine is a La Scala Butterfly, group E61 heat exchanger. It needed attention badly. CMS did a fantastic job making it feel like a new machine. They were thorough and when the report came back it included photos of parts of the machine before and after where repairs were needed. There was also a box of bits that had been replaced which made feel somewhat ashamed of how I had treated it in the last year. The turnaround was fast and the cost was reasonable. I highly recommend CMS.
La Scala Butterfly
Oh La La - Perfect service
Our Nuova Simonelli - Musica, required servicing (Unable to hold pressure and steam). Actually it was well overdue. The service was a little slow (2 weeks), however,it came back to us as good as new and works the best since we have had it. We have Happily recommended CMS to our friends and to the small cafe down the road.
Guaranteed Repaired Within 10 Days or Loaner Machine
If we are unable to complete the repair of your coffee machine within this timeframe, we will provide you with a loaner machine until your machine is repaired.
Repair Guaranteed for 90 Days
We guarantee all our repairs for a period of 90 days from the date of invoice. This does not extend to other issues that may arise due to a different part of the machine subsequently failing. Any repair guarantee issues will require the machine to be returned to our service centre.
Coffee Machine Repairs Brisbane by the Coffee Machine Specialists is a guarantee to satisfaction and enjoyment of your machines for years to come!